Privacy & Cookies Policy
Privacy Policy
This privacy notice provides you with details of how we collect and process your personal data.
1. Introduction
Trotter and Deane is the data controller and is responsible for your personal data. You can contact us at info@trotteranddeane.com.
Address: 27–28 Abbeygate Street, Bury St Edmunds, Suffolk, IP33 1UN
If you are unhappy with how your data is handled, you have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk.
2. What information we collect
We collect information when you contact us, place orders, complete surveys, enter competitions, or use our website. Website usage data is collected via cookies.
3. How we use your personal data
- To perform contracts with you
- For legitimate business purposes
- To comply with legal obligations
Marketing communications
You may receive marketing communications if you have requested information, purchased goods, or opted in. You can opt out at any time by emailing info@trotteranddeane.com.
4. Disclosures of personal data
We may share your personal data with service providers, professional advisers, regulators, or third parties in the event of a business sale or restructure.
5. International transfers
Some service providers are located outside the EEA. We ensure appropriate safeguards are in place to protect your personal data.
6. Data security
We have implemented appropriate security measures to protect your personal data from loss, misuse, or unauthorised access.
7. Data retention
We retain personal data only for as long as necessary to meet legal, accounting, and reporting requirements.
8. Your legal rights
- Access your personal data
- Correct inaccurate data
- Request erasure
- Object to processing
- Withdraw consent
9. Changes to this policy
This policy was last updated on 10 July 2020.